Ipod

My son's Ipod went bad. Thank goodness we took out the insurance policy on it. I took it back last week and they gave him a new one. When we brought it home and downloaded music onto it, it sounded really bad. The music was great, but you could hardly hear the lyrics. All this modern technlogy is really hard for me to figure out, so I took it back to Best Buy, thinking it was bad. Thank goodness they nice enough to show me how to fix it by going into the settings. Boy they must of thought I was a really dummy. Oh well, I am just that it works.